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Shipping

*Due to current circumstances relating to COVID-19, some delivery services are facing occasional delays. This may lead to dispatch & shipping times being extended.

 

**Not all items available in the MashDirect webstore are in stock at our Mitcham warehouse and ready for immediate dispatch. For such items there may be an additional few days for dispatch.

 

Within Australia 

 

Standard Delivery

Orders over $99 have a fixed rate, delivery fee of $9.95.

PLEASE NOTE: Exclusions for the fixed rate $9.95 offer apply to Tyres, Fuel Jugs, Bike Stands, Exhausts and all WA & NT orders, extra charges apply.

Postage calculated in shopping cart for orders under $98.99

 

Orders are sent via Australia Post with tracking. Once your order has been dispatched, you will receive a notification with the tracking details. 

 

Express Post

Express Post delivery available on request, additional charges apply.

 

 

Dispatch Times

Items available in stock will be dispatched within 24 hours from time of sale. Orders will be dispatched Tuesday to Friday within 1-4 business days from the day of sale.  Stock availability may affect the delivery timeframes. Please contact us to enquire about delivery timeframes if you require your order urgently.

 

 

Authority to Leave

All orders dispatched require a signature on delivery unless you select ‘authority to leave’. If you select ‘authority to leave’, you give the delivery person permission to leave your order, unattended, at your chosen delivery address, in a place the delivery person deems appropriate. The order will be deemed delivered without a signature confirming the delivery.

 

In these circumstances, you understand and agree that by granting us authority to leave, we and our delivery people are released of all responsibility and liability for the orders delivered and left unattended, and that this responsibility and liability transfer to you on delivery.

 

 

International Delivery

We offer International delivery.

Postage costs will be calculated once your delivery country is selected in the shopping cart.

Any additional taxes or duties applied by customs at the destination country are the responsibility of the delivery recipient.

To comply with Australian export regulations, the exact value of ordered goods will be declared and will be identified as dutiable merchandise. We are prohibited from labelling orders as ‘gifts’ for export purposes.

No returns on international orders.