Orders will be shipped within 1-2 business days, unless your order contains items located at our warehouse or items pending arrival from our suppliers. Many orders do require items to be ordered from suppliers or transferred from our warehouse to our factory outlet for final dispatch, in this scenario please allow 2-4 days or possibly longer for more specialty items.
*During peak periods such as November & December leading up to christmas further delays can be expected.
*Please contact us to enquire about delivery timeframes if you require your order urgently.
Standard Delivery within Australia
All orders are dispatched via Australia Post regular delivery service, please refer to Australia Post website for estimated transit times to your location. Once your order has been dispatched, you will receive an email notification with the tracking details. Orders over $99 have a fixed delivery fee of $12 for Melbourne Metro, Sydney Metro, Brisbane Metro & Adelaide Metro unless your order falls under one the of exclusion clauses below.
Exclusions on Fixed Shipping:
All Hard Parts & accessories including Tyres, Fuel Jugs, Bike Stands, Exhausts & gear bags.
All NSW & QLD Country locations.
All WA & NT locations.
Express post refers to the shipping method, standard dispatch times still apply. Please call the store to arrange for express post.
Authority to Leave
All orders dispatched require a signature on delivery unless you select ‘authority to leave’. If you select ‘authority to leave’, you give the delivery person permission to leave your order, unattended, at your chosen delivery address, in a place the delivery person deems appropriate. The order will be deemed delivered without a signature confirming the delivery.
In these circumstances, you understand and agree that by granting us authority to leave, we and our delivery people are released of all responsibility and liability for the orders delivered and left unattended, and that this responsibility and liability transfer to you on delivery.
Click & Collect
You will receive a confirmation email or once your order is ready for collection.
Please do not arrive to collect your goods prior to receiving confirmation.
We do offer International shipping to some countries. Postage costs will be calculated once your shipping location is selected in the shopping cart. Any additional taxes or duties applied by customs at the destination country are the responsibility of the delivery recipient.
To comply with Australian export regulations, the exact value of ordered goods will be declared and will be identified as dutiable merchandise. We are prohibited from labelling orders as ‘gifts’ for export purposes.
No returns on international orders.